Terms & Conditions

These terms and conditions govern the use of Mafia Casino and apply to every player who registers an account. By creating an account, a player agrees to be bound by the rules set out below. This page should be read in full before depositing, since it covers eligibility, account conduct, bonus wagering rules, withdrawal policy and the operation’s responsible gambling standards.

1. Eligibility

Mafia Casino is open only to players who are at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher. Registration requires accurate personal information, including full legal name, date of birth and a valid payment method registered in the player’s own name. Providing false information during registration, including misrepresenting age or identity, results in immediate account closure and forfeiture of any balance held.

Residents of jurisdictions where online gambling is prohibited by local law are not permitted to register or play, regardless of whether the platform is technically accessible from that location. It is the player’s sole responsibility to confirm that online gambling is legal in their jurisdiction before creating an account.

2. Account Rules

Each player is permitted one account. Duplicate accounts, whether created under the same identity or a related identity such as a family member sharing a household address, are prohibited and will be merged or closed at the operation’s discretion, with any bonus funds forfeited. Account credentials must not be shared with any third party, and the account holder is responsible for all activity conducted through their login.

The operation reserves the right to request identity verification (KYC) documents at any point, including at registration, before a withdrawal, or in response to unusual account activity. Failure to provide requested documents within a reasonable timeframe may result in withdrawal delays or account suspension pending verification.

3. Deposits and Withdrawals

Withdrawal requests are reviewed for compliance with these terms before processing. The operation reserves the right to request additional verification before releasing a withdrawal, particularly for first-time withdrawal requests or withdrawals exceeding standard account limits.

4. Bonus Terms

All bonuses, including the welcome bonus, reload offers and cashback promotions, are subject to the following unless a specific promotion states otherwise:

• Bonus funds are held in a separate balance from real-money deposits until the associated wagering requirement is met.
• The standard wagering requirement is 35 times the bonus amount unless stated otherwise for a specific promotion.
• Slot games contribute 100% toward wagering requirements; live dealer table games contribute 10% unless otherwise specified.
• A maximum stake of €5 per spin or hand applies while a bonus is active. Exceeding this limit may void the bonus and any associated winnings.
• Bonus funds expire 30 days after being credited if the wagering requirement has not been met.
• Withdrawals of bonus-derived winnings are subject to standard cashier limits once full account verification is complete.
• The operation reserves the right to refuse or withdraw a bonus offer from any account suspected of abusing promotional terms, including but not limited to bonus abuse through low-variance betting patterns designed solely to clear wagering with minimal risk.

5. Prohibited Conduct

The following conduct is prohibited and may result in account suspension or closure without notice: use of automated betting software or bots, collusion with other players in any game format, exploitation of software errors or payout glitches without reporting them, and any attempt to defraud the operation or other players. Any funds gained through prohibited conduct are subject to forfeiture.

6. Responsible Gambling

Mafia Casino provides tools for responsible gambling directly through account settings, including deposit limits, loss limits, session reminders and self-exclusion periods ranging from 24 hours to permanent closure. Players who feel their gambling has become a problem are encouraged to make use of these tools and to contact external support organisations such as Gamblers Anonymous. The operation may, at its discretion, impose limits on an account showing signs of problem gambling behaviour independent of a player’s own request.

7. Changes to These Terms

The operation reserves the right to update these terms and conditions at any time. Material changes will be communicated to registered players via email or an in-account notification prior to taking effect. Continued use of the account after a change takes effect constitutes acceptance of the revised terms.

8. Limitation of Liability

Mafia Casino is not liable for losses arising from a player’s own gambling decisions, technical issues outside the operation’s reasonable control, or third-party payment provider delays. Games are provided on an “as available” basis, and while the operation makes every reasonable effort to maintain uptime and accuracy, no guarantee is made against occasional technical interruption.

9. Governing Law

These terms are governed by the laws of the jurisdiction under which Mafia Casino’s operating licence is issued. Any disputes arising from these terms will be resolved in accordance with that jurisdiction’s applicable dispute resolution procedures, including any independent adjudication service the operation is registered with.

10. Contact

Questions about these terms, account issues or bonus disputes can be directed to customer support through live chat or email, both accessible from the account dashboard at any time.